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Workplace communication can be quite challenging, even though it is very important for the success of any organization, business, or company. Communication can make employees understand each other better and work productively together to create a healthy work environment with genuine and bias-free dialogues.
However, workplace communication is never easy. Most times, it can lead to a breakdown or produce results that are not favorable for the growth of a company, business, or organization. This can happen for several reasons. But it is mostly due to differences in the communication style, personalities, or level of understanding between the dialogue participants.
When this breakdown in communication at the workplace occurs, you need to be addressed first. This is what makes civil discourse important in the workplace. Not just civil discourse but civil discourse for leaders.
When a leader in the workplace practices civil discourse, it can help with conflict resolution and improve the environment and communication of the workplace. But why is it important for workplace communication to be genuine and bias-free? You will find how, after which we will look at tips to help you have genuine and bias-free dialogues in your workplace.
Importance of Civilized Workplace Communication
When leaders practice civil discourse in their workplace, it leads to effective communication, which has many benefits. They include, but are not limited to:
- Allowing employees and coworkers to work better together
- It makes employees and coworkers feel more comfortable expressing their concerns and sharing their thoughts and ideas
- Lead to a more productive work environment
- It helps leaders, managers, and employers keep track of their employees’ actions and progress since their employees are honest about their actions and progress.
Good workplace communication provides a purpose, removes confusion, creates accountability, and gives room for great workplace culture.
This and many more are the benefits of effective workplace communication that are genuine and without biases. How can you also have this?
Four Tips for Genuine and Bias-free Dialogues
1. Resolved any Unresolved Issues
Before improving workplace communication to attain genuine and bias-free dialogues, you must ensure no issues are left unresolved. This issue might cause employees to be dishonest in their communication, which is against the genuine and bias-free dialogues you want.
You will need to find any issues that might make anyone unable to communicate openly or anything that might make any of your team members feel Underappreciated or not relevant.
Civil discourse for leaders will ensure that your followers are comfortable at work. By that, we mean being comfortable in disagreeing with you or their colleagues’ opinions in a civilized pattern, telling you their views, or telling you what method of working or communication works for them.
Once you understand this, you are close to achieving genuine and bias-free workplace communication.
2. Always Ask for Feedback
Most leaders never ask for feedback, which is wrong. Suppose you do not ask for feedback from your team or employees. How are you going to get it, especially when it comes to how best you handle workplace communication?
Asking for feedback from your colleagues or employees on your communication style is a way of getting a bias-free dialogue. It will show you your lapses, how you can improve, and what to change.
3. Know How Your Team Communicates
A leader should understand his employees’ or team’s communication style for genuine and bias-free communication.
Knowing how and where to communicate with your team or colleague is not bad. In fact, it is a great idea that can be used to create a very productive environment in your workplace that allows for genuine and bias-free dialogues.
4. Team Building and Ice-Breakers are Important
Like the third tip that involves knowing how your team communicates, knowing your team and understanding them is important for genuine and bias-free workplace communication.
Knowing your team in the work environment is mostly not enough. You can take it a notch further by knowing your team outside as well. Learning about your team can help you build a strong relationship with them, even outside the workplace. This relationship can foster genuine and bias-free workplace communication.
As a leader, how you communicate or work with your team will greatly impact how they communicate with you; however, if you practice civil discourse for leaders and effectively communicate with your team. You are well on your way to genuine and bias-free dialogues with them. Once you achieve this, it will be difficult not to see the effect on your business or company’s growth.