Table of Contents Hide
If you encounter difficulties in getting an insurance company to honor its claims obligations or if the insurer is unwilling to budge on a compensation offer that appears to be far too low, you’re sure to become frustrated.
But you do have options to hopefully resolve the issue.
Resolving Insurance Compensation Issues
Here are three things you can do if you’re unhappy with your insurance compensation.
1. Contact a Lawyer if You Are Unhappy with Your Insurance Compensation
If you are unhappy with your insurance company’s settlement offer, you should contact a reputable law firm that has expertise and experience in your specific kind of case.
For example, if you’re claiming compensation because you have been injured in an accident that wasn’t your fault, you should contact accident and injury lawyers.
Initial consultations are usually free. During the consultation, the lawyer can help you to know whether the compensation the insurance company has offered you is fair or not.
Seeing as you won’t have the knowledge and experience that attorneys have, it will be difficult for you to gauge the value of your claim and know if it’s unfair unless you get a lawyer to look over the details.
If your lawyer determines that you should be able to receive more compensation than the insurer is offering, your lawyer can negotiate with the insurance company on your behalf to help you gain the compensation you deserve.
If a settlement can’t be reached out of court, your lawyer can represent you in court to put forward your case and help you pursue the maximum compensation you’re entitled to.
Alternatively, after a consultation with an attorney, you may discover that the offer from the insurance company is fairer than you think, in which case, you’ll be urged to take the offer on the table.
2. Be Prepared Ahead of the Insurance Claim
If the insurance company refuses to pay out or you feel like you’re being treated unfairly, or even defrauded, by the insurer, you have some options to help you prove your case and receive the compensation you deserve.
You should be prepared ahead of time by gathering as much evidence as possible.
For example, if you’re involved in a road accident, you should take photos of the accident scene and get witness statements that can be used later on to help prove you were not at fault and that you deserve compensation.
You should still consult a lawyer. Your lawyer can use your evidence to build a case. He or she will also investigate your case further to help prove you were not at fault.
Gathering evidence ahead of time will also be useful in other scenarios. For instance, if an insurance company is refusing to pay out for the cost of your belongings that were in your home during a fire, if you can prove the value of your belongings, you should be able to attain the maximum payout.
So, make sure you record all of the items in your home by keeping an inventory and taking photographs or a video of the belongings in your home.
3. Be Persistent
You should also make sure you document everything during the communications you have with the insurance company. If you’re unhappy with the insurance compensation being offered, you’ll then have evidence of how the claim was handled and any discrepancies or issues that have arisen.
Once you’re armed with evidence and documentation, make sure you don’t give up. It’s important that you’re persistent by continually contacting the insurance company about the issue and that you always follow up if the insurer isn’t responding or providing you with the information or answers you need.
So, be persistent. And make sure you have a lawyer on board who can help you to resolve the problem.