There is a very specific set of skills you need to be good at IT. Unfortunately, most business owners don’t have the time to develop those skills. Their time is better spent on the bigger picture of their business.

The good news is that the managed services market is significant. Reports show that the market is expected to reach a size of $120 billion by 2023. There is a company out there that can give you the service you need.

If you haven’t decided to outsource IT yet, keep reading.

Below are four signs that you need to get help from the experts

1. You Need Help From an Industry Expert

It takes a lot of work to add new tech to your business. If you don’t have the right background, you’re going to spend a lot of time getting things running correctly.

Unfortunately, it costs a lot to hire someone that has the experience to help. If you want to avoid this cost, working with a managed services company will help. They have the experts you need to get your new project complete.

2. You Rely Heavily on Data

Businesses have always used data to make smart decisions. However, we have a lot more information today than we did in the past. It takes a lot less guesswork to make a decision these days.

This means you need your data to be available when you need it. If an accident happens and you lose access to the information you need, your business is going to suffer. A managed service provider will help you backup your critical data so you don’t shut down when it goes missing.

3. You Need to Protect Customer Data

Moving to the internet has a lot of benefits for businesses. The problem is, it also brings new risks that you need to address.

As time goes on, the need to protect your company from cyberattacks is going to increase. You have to do everything you can to protect the data for your company and your customers. Managed IT services have security specialists available that will audit your network and secure it from online threats.

4. You Need Support At All Hours

If your business is like many others, some of your employees will work during the evening. Your workers need to have support available when they’re working during these times. If technology breaks and nobody is available to fix it, your projects are going to end up delayed.

An IT support company can provide you IT support at all hours of the day. You can rest easy knowing that your team will have someone to call whenever they need help.

Don’t Ignore the Signs That You Need to Outsource IT

It’s hard to run a company when you don’t have your technology set up the right way. Make sure you recognize the signs that you need to outsource IT. When you work with an expert to build your infrastructure, you’re building a system that will propel your business to success.

If you’re interested in learning how you can use tech to improve your business, our blog will help. Keep reading to discover our latest tips for using technology in business.

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How NEOFECT Created a Smart Glove (Robotic Arm) That Uses Online Gaming for Rehabilitation 1 - Florida Independent
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How NEOFECT Created a Smart Glove (Robotic Arm) That Uses Online Gaming for Rehabilitation

Wearable technology keeps evolving. And it is transforming the way we experience the world. Watches, eyeglasses, rings, bracelets and even smart home devices like the thermostat are changing how we consumer information, monitor our health and use home products. Smart technology has a significant role to play in how people will live in the future.

NEOFECT wants to change how to aid rehabilitation and the provision of clinicial real-time patient data. In an interview with  Scott Kim, Neofect’s co-founder and CEO of the US office, he spoke to us about how he started NEOFECT, the company’s success factors and challenges they have faced in their bid to change physical therapy using online gaming.

Brief summary about your startup

Established in 2010, NEOFECT is a mobile health startup with a vision to deliver an affordable and effective at-home system to aid neuro patients with central nervous system disorders such as a stroke.

Its first product, RAPAEL Smart Glove, combines a wearable device, virtual reality and gamification for rehab exercise, while its software analyzes the data from built-in sensors and provides training tasks based on the patient’s activity level.

The device has been successfully employed by a number of major hospitals in South Korea since December of 2014, and approved for use in the US and Europe. NEOFECT has offices in S. Korea, San Francisco, and Poland.

Why and how it was started

The President of NEOFECT, Ho-Young Ban, experienced first-hand the difficulties faced by stroke patients and their families when his father and two uncles fell victims of stroke.

Although his uncles were fortunate to survive, they had to turn down the rehab therapy because of the costs involved. So, when his friend Young Choi came up with an idea of Rapael, Ban could not resist.

Soon after, their classmate from the University of Virginia’s Darden MBA program Scott Kim joined the team to launch the US operations.

Kim was born with spinal bifida and went through a surgery and a long rehabilitation process, so he immediately recognized the opportunity and became a co-founder and the CEO of the Neofect’s US office.

What has been the biggest success factors

Personal motivation of the founders combined with the latest, most advanced smart technologies have become the major engines behind the company’s success.

– Gamification, which motivates a patient throughout the rehab process. It helps to induce neuroplasticity for hand function of a patient with a brain damage.

Various rehab games are updated monthly and each game targets specific movements such as squeezing the orange for finger flexion/extension and pouring wine for forearm pronation/supination, for example.

– Artificial Intelligence: the software analyzes data from the glove’s sensors and provides training tasks based on the patient’s activity level. The algorithm is designed to enhance learning multiple functions by offering an optimal task at a proper level of difficulty.

– Wearable Device: RAPAEL Smart Glove is a wearable bio-feedback training gadget. Lightweight and designed to fit different hand sizes, it uses the Bluetooth technology to collect the patient’s data.

What are the biggest challenges you have faced launching and running the company?

The biggest challenge was the product’s concept itself. Many people believed that Rapael could be a threat to the therapists. Fortunately, after we launched the program in several hospitals, we’ve been able to prove that our device is designed with the doctors’ and patient’s needs in mind and helps them make the rehabilitation process more efficient.

Which do you think is most important: the right market, the right product, or the right team?

This sounds like a cliché, but the right team is easily the answer to me. With the right people, you can make necessary adjustments based on new information to make sure there is a product-market fit.

My previous job was to lead a team to make mobile apps – without any exception, all great apps loved by users were made by great teams.

Final words for those chasing the startup dream

Never underestimate the importance of execution. Many people waste their time just to validate what they think or others think, or even just to finish the conceptualization.

However, you should “fail fast” in order concentrate your efforts on building a product which has a market demand, and of course, to save time and money as well.

Plus, you should fail while you are small rather than big, if you’re meant to face it. The earlier you do the reality check, the faster you can reach your goal, although it might cost you a couple of failures at the beginning.

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