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Local businesses can benefit from managed IT services on many levels. Because technology is central to daily business operations, it’s crucial to stay on top of the latest advances. However, it’s hard for in-house IT professionals to do that and hold up all their other responsibilities as well. This can lead to falling behind or overspending on IT. There’s a better solution.
“Small-to-midsize businesses (SMBs) have the same needs as big corporations but lack the bigger budgets that accommodate a large in-house IT team. In order to cut costs and maximize IT spend, SMBs can turn to third-party providers,” claims Scott Clarke, a leading Philadelphia IT consultant with Menark Technologies. “This leads to managed IT Service providers that stay on top of the latest technology, vet out the best talent for the job at hand and who are available around the clock.” Your IT department represents an area where you can save time and money while improving productivity.
What Is A Managed IT Service?
Managed IT services encompass all IT-related activities. This includes hardware maintenance, network security and cloud computing. Here are a few examples: outsourced CIOs, outsourced helpdesk, back-up maintenance, and disaster recovery planning. When you’re concentrating on making deals and keeping your organization focused on a common vision, it’s easy to forget about something as crucial as antivirus software updates. If no one on your team is tech-savvy, you almost certainly can benefit from IT managed services. Ignoring technology needs can lead to serious damage to network security — and the reputation you spent so much time building.
How Do Outsourced IT Services Improve Operating Efficiencies?
The needs of each SMB differ, which is why it’s to your advantage to choose a provider used to dealing with a variety of companies. This gives you the advantage of professionals exposed to a wide variety of technology and whose purpose is to find technical solutions.
According to Deloitte Tech Trends, in-house tech roles swallow up 70% of a business’ IT budget and that’s just to keep critical systems working. With the crucial role IT plays in operations, this calculus leaves little space for major innovations. Aside from saving money, outsourced services let you tap into senior expertise without incurring the cost of hiring and training multiple experts.
Where Should You Start With Managed IT Services?
Some businesses can immediately list what parts of their IT infrastructure to offload. Others benefit from an evaluation of their systems that leads to recommendations of what to outsource. Sometimes, a-la-carte services are the perfect starting point. This gives you the opportunity to evaluate the services you’ve received before entrusting more of the workload to a managed IT service provider.
“Another strategy is outsourcing your company’s cloud infrastructure,” states Brian Leimbach of Tampa, Florida’s CIO Advise, a company that works with corporate leadership to overcome IT challenges and offer strategic advice. “This frees up the internal IT team to initiate new features that improve the user experience on critical systems,” concludes Leimbach. Hiring an MSP for a single job that will improve productivity is another way to go. This could include maintenance of specific software, anti-virus protection, or other critical tasks. This leaves you spending less time on handling standard responsibilities.
What Are The Compliance Implications Of Hiring an MSP?
Alternative work arrangements are becoming the norm. As a result, businesses find themselves at increased liability due to the various connection points of employees working from home or on the go. Using an MSP talent model, companies gain external expertise that can help them implement the latest compliance best practices, pulling from a regional and global perspective. MSP professionals are more likely to be in tune with regulations and mandates evolving in the industry.
For instance, workforce related considerations are always changing. Failure to classify employees properly can lead to fines and additional tax burdens. A savvy managed service partner can support appropriate classification and give you insight into what other companies are doing.
What Are The Benefits of Managed IT Services?
All business need to keep their structure as lean and flexible as possible. This enables SMBs to face any challenges as they arrive. The advantages of managed IT services include the ability to realize better cost control and avoid risks. Threats evolve whenever new technology advances, so MSPs have to stay in tune with the latest security trends, which your in-house team may not be able to do. Outsourcing IT often gives you access to state-of-the-art technology that can optimize the customer experience, increase customer loyalty and lead to more referrals.
One study indicates that 40% of cyber attacks are perpetrated on SMBs — most of whom subsequently go out of business in less than a year. With these statistics in mind, managed IT services are more of a necessity than a choice for organizations that need to cut costs without sacrificing security and productivity. You may find that the cost of a single threat is more than what you have spent contracting an MSP.